RECALLS
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Last Updated: May 25, 2016
Mazda strongly encourages customers with vehicles affected by a recall to bring their vehicles to an authorized Mazda Dealer as soon as possible. All safety recall repairs are made free of charge.

The following information pertains to Recalls and Special Service Program (SSP) Recalls reported in or after the year 1999.


To see more information about recalls, please visit: mazdarecallinfo.com

Mazda is committed to addressing the safety and concerns of its customers.

In certain vehicles with continued exposure to high levels of humidity over long periods, the driver and/or front passenger air bag inflator supplied by Takata could produce excessive internal pressure in the event of a crash where the front air bag is designed to deploy. The excessive internal pressure may cause the inflator housing to rupture with metal fragments. An inflator rupture could result in metal fragments striking and potentially seriously injuring vehicle occupants.

If your vehicle is affected by this recall, Mazda encourages you to take immediate action to have your vehicle repaired—at no cost to you.

Vehicles Affected
MODEL MODEL YEAR(S)
B-Series Truck 2004 - 2006
Mazda6 2003 - 2008
Mazdaspeed6 2006 - 2007
MPV 2004 - 2005
RX-8 2004 - 2008
Frequently Asked Questions
ABOUT THE RECALL
In affected vehicles, continued exposure to high levels of absolute humidity may cause the driver’s and/or front passenger’s frontal air bag inflator to rupture and deploy abnormally in the event of a crash necessitating deployment of air bags. An inflator rupture could result in metal fragments striking the driver or other vehicle occupants, resulting in serious injury or death.
To date, Mazda has received two reports of driver injury during an air bag rupture in Mazda vehicles. Although there have been no fatalities in Mazda vehicles, nationally, nine deaths have been confirmed to date, and multiple injuries were reportedly related to the air bag inflators supplied by Takata to other auto manufacturers.
No. The criterion for the air bag deployment does not change. The air bags are designed to deploy in only certain types of collisions as explained in the Owner’s Manual.
No, the air bag indicator light does not alert you of this condition. If your air bag indicator light comes on, please bring your vehicle to an authorized Mazda Dealer for diagnosis.
VEHICLE REPAIR
Only the air bag inflator is under recall, and the replacement part addresses the original safety concerns from the recall.
A Mazda Dealer will replace the affected air bag inflator and remedy the issue free of charge. Please schedule an appointment with your nearest authorized Mazda Dealer for parts reservation and repair.
If you had an interim driver air bag inflator installed under any Takata safety recall, you will need to bring your vehicle to an authorized Mazda Dealer for the permanent repair, which will be done free of charge. The Takata recall is for abnormal air bag inflator deployment; therefore, reimbursement for air bag module replacement prior to the recall is not offered.
We understand your time is valuable. Scheduling an appointment ahead of time with an authorized Mazda Dealer will allow an opportunity to reserve the necessary replacement part for your vehicle and help minimize your wait time and inconvenience. A new air bag inflator will take approximately one hour to install.

Mazda is continuously working with the supplier to ensure that sufficient replacement parts are available for affected vehicles. Please use the VIN search function to check your recall status:

  • A “Recall Incomplete” status means a replacement part is available for your vehicle. Please schedule an appointment with an authorized Mazda Dealer for parts reservation and repair.
  • A “Recall Incomplete Remedy Not Yet Available” status means a replacement part is not yet available for your vehicle, please continue to check back as well as look for further communications from Mazda concerning parts availability.
  • A “Repair Completed” status means your recall has been completed. However, please continue to utilize the VIN search function to keep current on recalls for your vehicle.
CUSTOMER NOTIFICATION
Your safety is very important to us and it is our mission to actively communicate all information related to the recall to our customers. If your vehicle is involved in any safety recall, a letter detailing the recall will be sent to you from Mazda by USPS First Class Mail.
If you have any questions regarding this recall, our Customer Experience Center Representatives are here to help Monday-Friday, 5:00 a.m. to 6:00 p.m., Pacific Time; Saturday 7:00 a.m. to 3:00 p.m., Pacific Time.
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If chat is currently unavailable, you may also contact us by e-mail or call (800) 222-5500, option #6.

More information regarding the recall can be obtained from the National Highway Traffic Safety Administration (NHTSA) by visiting http://www.safercar.gov. If Mazda or its dealers do not repair the defect free of charge and within a reasonable amount of time, you may notify NHTSA at 1200 New Jersey Ave., SE., Washington, DC 20590; or, call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153).

On February 1, 2016, Mazda Motor Corporation filed a safety defect report with the National Highway Traffic Safety Administration (NHTSA) to address a concern with 2014-2016.5 Model Year (MY) CX-5 vehicles.

On all 2014-2016.5 MY CX-5 vehicles, the fuel filler pipe could rupture during a rear collision, and could potentially cause fuel leakage.

Approximately 265,909 vehicles are affected in the U.S.

There are no reports of accidents or injuries occurring in the subject vehicles as a result of this condition.

If a customer has concerns about driving their vehicle before the repair is available, dealers will offer a free loaner, demo or rental vehicle.

Frequently Asked Questions
On certain 2014-2016 (including 2016.5 model year) CX-5 vehicles, the fuel filler pipe could rupture during a rear collision, and could potentially cause fuel leakage. When fuel leakage occurs, there is a risk of a fire.
Approximately 265,909 U.S. vehicles are involved.
No, this campaign is being conducted due to results from a recent crash test.
Customers can go to Mazdausa.com > Owners > Recalls to check for an open recall by entering their VIN. Also they can go to Safercar.gov and use their VIN lookup tool: SaferCar.gov Recalls Look-up by VIN. The lookup results will indicate whether the repair is available for the VIN entered
Owners of subject vehicles were notified by USPS First Class Mail beginning February 25.
To prevent stress on the pipe in a rear collision, a bolt securing the fuel filler pipe bracket will be removed, and a protective tape and undercoating spray applied over the hole in the vehicle body.

Mazda is implementing a recall for certain 2015-2016 Mazda3 vehicles. A defect in the fuel shut-off valve may allow fuel to flow into the charcoal canister. If the fuel exceeds the canister capacity, fuel leakage could occur, increasing the risk of a fire and/or engine stalling.

Mazda sent notifications to affected owners on October 21, 2015, with instructions on how to arrange to have their vehicle inspected and/or repaired at a Mazda dealership at no cost.

Owners who do not want to drive their vehicle to the dealership may contact Mazda's 24-hour Roadside Assistance service at 800-866-1998 to have the vehicle picked up and delivered.

To find out if your vehicle is involved in this recall, use our Recalls search tool: Search for Mazda Recalls

Or, visit SaferCar.gov and use the site's VIN lookup tool: SaferCar.gov Recalls Look-up by VIN

If you have any questions regarding this recall, please contact your local Mazda Dealer.